HOW DOES LEADER EMOTIONAL EXPRESSIVITY MODERATE THE RELATIONSHIP BETWEEN LMX AND FOLLOWER JOB SATISFACTION?
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leadership, emotions, leader-member exchange, leader emotional expressivity, follower job satisfaction
This research attempts to explain the moderating effect of the strength of leader emotional expressivity on the direct effect of leader-member exchange (LMX) on follower job satisfaction. Accordingly, quantitative data were collected through surveys from employees of service-rendering companies in Istanbul. The findings of this research have shown that the strength of leader emotional expressivity weakened the favorable effects of LMX on follower job satisfaction for high LMX leaders. In contrast, higher leader emotional expressivity compensates for low levels of LMX and increases follower job satisfaction.