CONSUMER PRIVACY IN CLOUD COMPUTING ENVIRONMENT: LEGAL ISSUES IN GDPR, AND USA LEGISLATIONS

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Keywords: consumer, cloud computing, privacy, legal liability

Abstract: Cloud computing services are considered one of the most important services provided for companies due to the various benefits they confer. However, data privacy is a big concern for users and laws covering this have many contradictions and require improvement. This paper discusses the laws governing privacy issue in cloud and highlights missing components that could be added to laws considered and also proposes laws amendments which may help create a better consumer experience, improved service and increased protection for personal data. At the end of the paper, a set of recommendations is proposed that should be followed by government and private companies which would increase the responsibility held by cloud computing service providers in case of failing to protect personal data from privacy invasion.