BURNOUT, TECHNOSTRESS, AND PERSONAL FACTORS: A STUDY WITH TECHNOLOGY USERS IN SÃO PAULO
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Alexandre Cappellozza, Raquel Teixeira Vianna de Paula
burnout, personal traits, technostress, technology
The proliferation of information and communication technologies (ICTs) in the daily routine of the organizations makes individuals work with a greater sense of urgency and technology present at all times. This stress in professional lives, gathering with other aspects of life can cause burnout. The purpose of this study was to analyze the association between technostress, personal traits, and burnout. The research was quantitative, descriptive and cross-sectional with the participation of 261 professionals from different areas and who use ICTs in their daily routine at work. It was found that extraversion, neuroticism, and technostress were directly associated with burnout.